Welcome to our terms and conditions of sale and delivery
These terms and conditions apply to customers who access the Lovinabrand.com website (“Website”). Please read these terms and conditions carefully before accessing and/or ordering any goods from the Website.
These are the terms and conditions of Lovinabargain Limited (“Lovinabrand“), which is the company that sells goods to Customers on the Website. If you access the Website, and/or place an order for goods, you agree to be bound by these terms and conditions.
Lovinabargain Limited’s registered address is Unit 4, Ballinahinch Upper, Newtownmountkennedy, Co. Wicklow, Ireland, A63 AY17, Company Number: 656000 and VAT Number: IE 3672176TH
You should print a copy of these terms and conditions for future reference.
The Website is operated by Lovinabargain Ltd., whose registered address is Unit 4, Ballinahinch Upper, Newtownmountkennedy, Co. Wicklow, Ireland A63 AY17, Company Number: 656000
If you have any questions about the Website please contact customer services.
How to order
1. Select the goods you require from the Website and click ‘Add to cart’
2. Choose the quantity of goods you wish to purchase from Lovinabrand.com (the default will be one (1) unit). Please note that a limit is set to ninety nine (99) units per item. To order quantities greater than 99 units per item, please contact customer services who will be able to assist you with your order
3. Review your cart and make sure all specifications such as size (see our sizing chart) and colour fit your requirements, then click “Secure Checkout”
4. If you are a new user, you will need to enter an email address and create a username and password. You must keep your username and password confidential as they allow access to your account. To continue setting up an account you will need to enter your personal details, billing address (which must correspond with your payment card address) and delivery address
5. Once you have set up an account, you will be directed to the shipping confirmation and delivery options page where you may enter voucher codes, select the type of delivery, and vary delivery and/or billing addresses.
6. You will then proceed to the secure payment page where you may select the payment type and complete your order. Your payment will be collected from you by Lovinabargain Ltd. Following submission of your order you will be sent an automated order acknowledgement to the email address provided.
By placing an order through the Website, you warrant that you are legally capable of entering into binding contracts.
How the contract for the goods is formed between you and Lovinabrand
After placing your order you will receive an automated order acknowledgement. Please note that this does not mean that your order has been accepted. All orders are subject to acceptance by Lovinabrand.
You will receive an email confirming that Lovinabrand has accepted your order when your order has been processed and is ready for delivery by Lovinabrand.
Once Lovinabrand accepts your order, a contract to purchase the goods from Lovinabrand takes effect between you and Lovinabrand.
The contract to sell goods to you only relates to those goods listed in the confirmation email.
You will be charged once your order has been confirmed but your order can be cancelled up until such time as it is processed. It can take from 10 mins up to two hours, depending on sales traffic.
In the event of us not being able to fulfil your order we will immediately start processing a full refund. This may take up to 7 working days to complete depending on which country you live in.
A description of the main characteristics of goods can be found on the product pages of the Website.
Prices for goods on the Website appear on the product pages and exclude all applicable taxes unless stated otherwise. Please note that ALL import duties and taxes are the responsibility of the buyer except where the buyer lives within the EU. EU residents will be charged the applicable VAT rate.
Prices and offers may vary and may only be available for limited periods. All prices and offers are subject to availability and may be withdrawn or amended at our discretion.
The Website contains a large number of goods and it is possible that, despite our best efforts, some of the goods listed on the Website may be incorrectly priced. If we discover an error in the price of the goods you have ordered we will inform you as soon as possible. We will give you the option of reconfirming your order at the correct price or cancelling it.
Lovinabrand is under no obligation to sell incorrectly priced goods to you at the incorrect price.
Some offers carry a maximum quantity per customer. If this is applicable, this is detailed on the individual offer.
Data protection and privacy
Method of payment
You may pay by Mastercard, VISA, VISA Debit, VISA Electron, Maestro, American Express (AMEX) through the Stripe Payment gateway, PayPal and Alipay. Please ensure if you are using a credit card that you provide the card holder’s name as it is shown on the card, and the billing address corresponds as it appears on the card statement. Payment will be taken in Euro (€), and if applicable, your card will be charged according to the exchange rate at that time.
To help us prevent fraud, we rely on Alipay, Stripe Anti Fraud Radar and Paypal, card fraud teams. Credit Card fraud is illegal and perpetrators will be prosecuted.
Delivery costs are additional to the displayed price and vary depending on the delivery service you select, the country of delivery and the quantity/weight of goods ordered.
Delivery charges will be confirmed to you, before your order is accepted.
If your order is particularly heavy it may be subject to extra delivery charges. If any order is subject to extra delivery charges you will be advised of the additional cost before delivery of your order begins. You have the option to cancel the order if you do not wish to pay any additional delivery costs.
Please note we are currently unable to deliver to PO Boxes.
On each individual product page your current country is calculated and displayed. To find out estimated delivery costs and durations, click the calculation button.
Lovinabrand may split delivery of your order into several parcels based on stock availability. You will not be charged extra for this facility.
Free delivery offers
Free delivery offers, when available, will be clearly displayed.
Returns and exchanges
Please cancel your online order within the cooling off period. You have 14 days to change your mind from the day after you receive your order.
Can I cancel any item that I order?
You can cancel any item ordered online in accordance with the terms in this section apart from:
• personalised or bespoke items;
• any items which deteriorate or expire rapidly;
• any items that are sealed for health protection or hygiene reasons if you have unsealed them including but not limited to) cosmetics, duvets, hats, hosiery, lingerie, mattress protectors, mattresses, men’s underwear, perfumery, personal grooming products, pillows and swimwear;
• any computer games where the seal on the wrapping has been broken; and
• any items that have been inseparably mixed after delivery.
You cannot cancel your contract in respect of pierced earrings, made-to-measure/order goods (e.g. furniture) or perishable goods (e.g. foods) unless they are faulty, damaged upon delivery or incorrect.
Where you have failed to take reasonable care of the goods, we reserve the right to refuse a refund and return the goods to you at your own cost.
When do I have to cancel my order by?
Your cancellation period ends 14 days after the day on which the items are delivered to you (or someone you nominate to receive the items for you) . If your order consists of multiple items or parts which are delivered on different days, then the cancellation period (in respect of your whole order) ends on the day 14 days after the day on which the last of the items or parts are delivered to you (or a person you have nominated to receive the order).
How do I notify you that I want to cancel my order?
You can cancel by sending an email to firstname.lastname@example.org or by post to:
You need to give Lovinabrand a clear statement that you would like to cancel which includes your name, address, details of the order you wish to cancel and some contact information such as a telephone number or email address.
How do I send my items back?
You must return your items by post to Customer Returns, Unit 4, Ballinahinch Upper, Newtownmountkennedy, Co. Wicklow, Ireland. A63 Ay17, no later than 14 days after the day on which you informed Lovinabrand that you would like to cancel your order. Any returns are at your own risk. For your protection, Lovinabrand recommends that you return your items via registered post.
You must pay for any return delivery costs, except where the wrong item has been sent to you or the item is defective.
The items need to be in the original packaging where it forms part of the goods, for example, boxed goods, garments and gift items). Return postage is at your own cost and risk.
How much money will be refunded to me?
The Lovinabargain Ltd will refund you in full for any items you return, but will deduct from any reimbursement an amount equal to any diminishment in value of the items as a result of you handling the items beyond what is necessary to establish the nature, characteristics and functioning of the items.
If you are returning all items in your order, Lovinabargain Ltd will also refund the cost of the initial delivery to you, but only up to the cost of the standard delivery charge. Lovinabargain Ltd will not refund any Next Day, Express, Saturday or other premium component of any delivery charge. If you are not returning all the items in your order, the initial delivery cost will not be returned to you.
The Lovinabargain Ltd will refund you using the same payment method originally used by you to make the payment (unless you have expressly agreed otherwise). You will be refunded no later than 14 days after the day Lovinabrand receives the items you are returning back from you.
Items that are incorrect or require exchange
Please clearly state in you email the reason for return and whether you require a refund or exchange. Lovinabrand is only able to exchange items for the same product.
Lovinabrand advises that you send items back via registered post. The return address is:
Personalised items are non-returnable (unless they are defective). Some items are non-returnable for hygiene reasons. Please note that this does not affect your statutory rights.
Items need to be in the original packaging where it forms part of the goods, for example, boxed garments and gift items. Where an item has a return policy swing ticket attached, it must still be attached and undamaged upon return and sent to Lovinbrand at your own cost and risk.
You have a legal obligation to take reasonable care of the items while they are in your possession. If you fail to comply with this obligation, Lovinabrand may have a right of action against you for compensation. This applies to all items that are returned.
Once a refund has been issued you will receive a confirmation email detailing the amount which has been refunded and the item(s) Lovinabrand has received back. If a refund or reimbursement is payable to you, Lovinabargain Ltd will transfer the money using the same method originally used by you to pay for your purchase. If Lovinabargain Ltd cannot refund via the original payment then a cheque will be raised to the address on the order.
Lovinabrand aims to process all returns as quickly as possible and you should receive confirmation of this within a week of having returned the item. Please note that at busy times of the year such as public holidays, these times may increase.
In the unlikely event that you receive a defective product, you will be entitled to one of the following remedies within the specified time limits,
• a repair or replacement if deemed possible by Lovinabrand ; or
• a full refund.
If you think you have received a defective item, please return the items back to Lovinabrand including details where possible of:
• Your Order Number
• Product Code/Product Name
• Details of the fault
• Whether you would prefer a refund or a repair or replacement
Lovinabrand advises that you send items back via registered post. The return address is:
Lovinabrand will examine the returned items and notify you of your refund or repair or replacement via email within a reasonable period of time.
Lovinabargain Ltd will process any refund due to you as soon as possible and, in any case within fourteen (14) days after the day Lovinabrand confirms via e-mail that you are entitled to a refund for defective items. The refund will be made to the same payment method originally used by you to make the payment (unless you have expressly agreed otherwise).
Where an item is confirmed as faulty, Lovinabrand will bear the reasonable postage costs of returning the items up to the cost of the standard delivery charge. Lovinabrand will not refund any Next Day, Express or other premium component of delivery.
If you have a query about returning goods, please contact customer services.
Warranty and limitation of our liability
If Lovinabrand fails to comply with these terms and conditions, Lovinabrand shall only be liable to you for the purchase price of the goods and any proven losses that you suffer as a result of Lovinabrand ‘s failure to comply (whether arising in contract, tort (including negligence), breach of statutory duty or otherwise) which are a foreseeable consequence of such failure.
Lovinabrand will not be liable for losses that result from its failure to comply with these terms and conditions that fall into the following categories:
(a) loss of income or revenue;
(b) loss of business;
(c) loss of profits;
(d) loss of anticipated savings;
(e) loss of data; or
(f) waste of management or office time.
Nothing in these terms and conditions is intended to exclude or limit Lovinabrand‘s liability for:
(a) death or personal injury caused by lovinabrand‘s negligence;
(b) fraud or fraudulent misrepresentation;
(c) any breach of the obligations implied within the Sale Of Goods Act 1980
(d) defective products under the Liability For Defective Products Act 1991;
(e) any other matter for which it would be illegal for Lovinabrand to exclude or attempt to exclude its liability.
Whilst Lovinabargain Ltd adopts industry standard protections against computer viruses, it is not able to warrant that this website is free from computer viruses or any other malicious or impairing computer program.
Nothing in these terms and conditions is intended to affect your statutory rights.
Events outside our control
Lovinabrand will not be liable or responsible for any failure to perform, or delay in performance of any of its obligations to you that is caused by events outside Lovinabrand ‘s reasonable control (a “Force Majeure Event”). A Force Majeure Event includes any act, event, non-happening, omission or accident beyond Lovinabrand’s reasonable control and includes (without limitation) the following:
(a) Strikes, lock-outs or other industrial action;
(b) Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
(c) Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
(d) Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
(e) Impossibility of the use of public or private telecommunications networks; or
(f) The acts, decrees, legislation, regulations or restrictions of any government.
In the event of a Force Majeure Event, Lovinabrand ‘s performance is deemed to be suspended for the period that the Force Majeure Event continues, and Lovinabrand will have an extension of time for performance for the duration of that period. Lovinabrand will use its reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which its obligations to you may be performed despite the Force Majeure Event.
Applicable laws require that some of the information or communications Lovinabrand sends to you should be in writing. By accessing the Website, you accept that communication with Lovinabrand will be primarily electronic through e-mail or notices posted on the Website. For contractual purposes, by accessing the Website you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that Lovinabrand provides to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
Intellectual property rights
Unless otherwise specified the intellectual property rights in the contents of all the pages in this website, are owned or licensed to Lovinabargain Ltd, or are used with permission from the owner.
The contents of this website may not be copied, reproduced, modified, downloaded or used in any form without our prior written permission.
Lovinabrand takes all feedback very seriously and aims to deal with complaints as quickly and effectively as possible.
For complaints relating to orders placed through the Website please email customer services. To assist Lovinabargain Ltd in dealing with your complaint, please detail all aspects of the complaint, your order number and your contact details.
Our right to vary these terms and conditions
Lovinabrand reserves the right to revise and amend these terms and conditions from time to time. You will be subject to the terms and conditions that are in force at the time that you order goods from Lovinabrand unless:
• any change to these terms and conditions is required to be made by law or governmental authority, in which case the changes may apply to orders previously placed by you; or
• Lovinabrand notifies you of any changes to these terms and conditions before it accepts your order, in which case Lovinabrand has the right to assume that you have accepted the change to the terms and conditions unless you notify Lovinabrand to the contrary within seven (7) working days of receipt by you of the goods.
Governing law and jurisdiction
These terms and conditions shall be subject to Irish and European law.
The courts of Ireland shall have exclusive jurisdiction over all claims or disputes (whether contractual or non-contractual) arising in relation to, out of or in connection with these terms and conditions including orders for goods.